Returns & Exchanges

We want you to be completely satisfied with your Taylor of Old Bond Street purchase. If for any reason you are not happy with your grooming essentials, you may return unused items in their original packaging within 30 days of receipt.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and the reason for your return to receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Ensure the products are unopened and securely packed in their original boxes to prevent damage during transit; hygiene standards prevent us from accepting used grooming products.

• 3.
  Ship to Our Warehouse

  Affix the provided return label or address the parcel to our returns department, ensuring you obtain a proof of postage for your records.

• 4.
  Refund Processing

  Once our specialists inspect the returned items, we will issue a full refund to your original payment method within 5-7 business days.